Skip to main content

Water coming through a ceiling? Close the ice maker's water valve first, then call (720) 704-2791.

SubZeroRepairWestminster (720) 704-2791

Westminster, CO · Sub-Zero leaks

Sub-Zero leaking? Westminster repair, starting from where you found the water

Under the drawers, on the floor, or on the ceiling of the room below: where the water turned up says a lot about where it came from. SubZeroRepairWestminster traces Sub-Zero leaks to the part and fixes it. The visit is $89.

(720) 704-2791 Book a visit
Machine compartment with the condenser coil, white drain tube and compressor exposed, a multimeter and tools on a towel in front.
  1. Condenser: warm air from here helps dry the drain pan
  2. Drain tube: carries defrost water down from the coil
  3. Compressor: the drain pan usually sits close by

The first five minutes

  1. Close the ice maker valve

    Often under the kitchen sink, or where a thin line leaves a main pipe in the basement ceiling. It stops any leak under pressure.

  2. Take photos

    The puddle, the stain below, the base of the unit, with the time. Insurers and technicians both use them.

  3. Dry it and watch

    Wipe the floor, lay a paper towel along the front edge, and look again in an hour.

  4. Keep it cooling

    Unless water reaches an outlet or wiring, leave the unit running and the doors shut.

Four places the water comes from

  • Defrost drain

    Blocked: inside the unit, under the drawers, then out at the door. Unhooked: under the unit.

  • Drain pan

    Cracked, shifted or overfilled: on the subfloor under the unit, which is where a ceiling below gets its stain.

  • Ice maker supply

    Behind or under the unit, out of sight, and through the floor if nobody looks.

  • Condensation

    Drips at the front, on the floor by the door. It rarely travels far.

How to tell the four apart

Found it downstairs, as a stain on the ceiling under the kitchen? Start from the stain.

Not only leaks

Refrigerator & Freezer Repair

Warm sections, frost, quiet fans, control faults and sealed systems on built-in, integrated and undercounter Sub-Zero models, anywhere in Westminster.

Repair page

Appliance Repair, All Brands

Dishwashers and washers that leak, dryers that run cold, ovens, ranges, and refrigerators and freezers of any make: GE, Whirlpool, LG, Samsung, Bosch and the rest.

Appliance page

The drain pan and the drain tube

Two plain plastic parts in the machine compartment carry every drop of defrost water. When the pan cracks or the tube slips off its spout, the water goes onto the subfloor instead.

How they fail and how they are fixed

What repairs cost

  • Visit and diagnosis $89 Credited to the repair
  • Water valve or supply line $280–$760 Leaks under pressure
  • Defrost heater, thermostat, sensor $300–$690 Drain that keeps icing over
  • Gasket $280–$620 Sweat at the door
  • Fan motor $290–$700 Warm sections, noise
  • Control board $400–$990 Odd readings
  • Compressor or sealed system $1,500–$3,430 Not cooling at all

Ranges cover part and labor on a Sub-Zero. They are not quotes: the price comes after the diagnosis, and no work starts until you say yes.

Leak questions

Should I turn the refrigerator off when it leaks?

Usually not. Shut off the water line to the ice maker, which stops any leak under pressure, and leave the unit cooling so the food holds. Switch it off only if water is reaching an outlet or the wiring at its base, or if the breaker trips.

What does the $89 visit include for a leak?

Finding the source: we open the base, follow the drain from the coil to the pan, test the supply line and valve, and check the gaskets. You then get a price for the fix. If you go ahead, the $89 is deducted; if not, it is the whole bill.

Do you repair the stained ceiling too?

No. SubZeroRepairWestminster fixes the refrigerator so the water stops. Drywall, paint and any mold work belong to a drywall contractor or a water-damage firm, and your insurer may want photos before anyone opens the ceiling. We note what we found, so you can pass it on.

Is my Sub-Zero warranty work something you take?

No, that goes to Sub-Zero. Repairs under its warranty are handled by the maker’s own service network, and we are an independent business outside it. When the coverage has expired, or the fault falls outside it, we can come and fix it directly.

What Westminster Customers Say

  • Our Sub-Zero refrigerator stopped cooling completely on a Friday evening. They had a technician at our home the next morning who quickly diagnosed and fixed the compressor issue. Exceptional emergency service and reasonable pricing.

    Michael R.Westminster, CO

  • I appreciated how thoroughly the technician explained what was wrong with my ice maker and the repair options available. The work was completed efficiently and the ice maker has been working perfectly ever since. Great communication throughout the process.

    Jennifer L.Broomfield, CO

  • After dealing with temperature fluctuations for weeks, their team identified a control board problem and had it resolved in one visit. The technician was professional, knowledgeable, and respectful of our home. Highly recommend their services.

    David and Sarah K.Westminster, CO

Water where it should not be?

Call SubZeroRepairWestminster at (720) 704-2791, answered 24/7. Visits 8:00 am – 8:00 pm, seven days; the $89 call-out is credited to the repair.

(720) 704-2791 Book online